Privacy Policy

This Privacy Policy applies to KLARED TECHNOLOGIES, S.L. ("Klared", "we", "us", or "our"), a company registered in Spain. We operate the platform and services available at klared.com.

If you have any questions about this policy or how we handle your data, please contact us at privacy@klared.com.

We may collect and process the following categories of personal data:

• Contact information, name, email address, job title, and institution when you sign up or request a demo.
• Usage data, pages visited, features used, session duration, and interaction events within the platform.
• Account data, credentials and preferences associated with your Klared account.
• Communications, messages, support tickets, or emails you send us.
• Technical data, IP address, browser type, device information, and cookies (see our Cookie Policy).

We use your personal data for the following purposes:

• To provide, maintain, and improve our platform and services.
• To communicate with you about your account, updates, and support requests.
• To send product news and marketing communications (you can opt out at any time).
• To analyse usage patterns and improve the user experience.
• To comply with legal obligations.

We process your personal data on the following legal bases under GDPR:

• Contract, processing necessary to provide the services you've requested.
• Legitimate interests, improving our product, preventing fraud, and ensuring security.
• Consent, for marketing communications and non-essential cookies.
• Legal obligation, where we are required to process data by law.

We do not sell your personal data. We may share it with trusted third-party service providers (e.g., cloud hosting, analytics, email) who process data on our behalf under strict data processing agreements. We may also disclose data when required by law or to protect our legal rights.

We retain personal data for as long as necessary to fulfil the purposes described in this policy, or as required by law. When data is no longer needed, we securely delete or anonymise it.

Under applicable data protection law, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request erasure of your data ("right to be forgotten").
• Object to or restrict certain processing activities.
• Receive your data in a portable format.
• Withdraw consent at any time (where processing is based on consent).

To exercise any of these rights, contact us at privacy@klared.com. We will respond within 30 days.

Your data may be transferred to and processed in countries outside the European Economic Area. Where this occurs, we ensure appropriate safeguards are in place (e.g., Standard Contractual Clauses) in accordance with GDPR requirements.

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. However, no system is completely secure, and we cannot guarantee absolute security.

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through the platform. The date at the top of this page reflects the most recent update.